Frequently Asked Questions

What is the difference between a dietitian and a nutritionist?

All dietitians are nutritionists, but nutritionists without a dietetics qualification can’t call themselves a dietitian.

While the definition of a dietitian and nutritionist are similar, there are differences in qualifications and regulation.

As a profession, nutritionists aren’t regulated and can have limited qualifications.

The dietetic profession is regulated. Most dietitians have graduated with an approved dietetics degree from an Australian university.

Dietitians with the Accredited Practising Dietitian (APD) credential commit to ongoing training and education throughout their careers. They adhere to a code of conduct. Dietitians have the knowledge and skills found in the National Competency Standards for Dietitians.

Where are you located?

Our Gut Health Dietitian business specialises in gut related issues and is 100% telehealth, via phone or zoom.

If you would like to see one of our Good Nutrition Co. dietitians face-to-face for weight loss, a medical condition or other general nutrition advice, you can call our practice at 210 Norton Street Leichhardt on: (02) 9561 0300 to make an appointment.

Can I do telehealth via phone of video?

Yes. We will automatically send you a Zoom video link at the time of booking. If you don’t appear on the video at the time of booking, we will call your mobile phone.

What kind of patients do you see?

Our Gut Health Dietitian business specialises in gut related issues such as food intolerance, IBS, IBD, diverticular disease, coeliac disease, SIBO and optimising gut health. For more general nutrition advice such as weight loss, chronic health conditions or general healthy eating, please visit our good nutrition co. team at www.goodnutritionco.com

Before My Session

Do I need to keep a food diary before I see you?

Keeping a food diary is not essential but can be helpful as we know how hard it can be to remember what you have eaten, even this morning! If you decide to keep one, record what you eat for 3 weekdays and 1 weekend day – this is usually a good snapshot.

What is the pre-visit form?

The pre-visit form will be emailed to you at the time of booking and gives you the opportunity to write as much detail as you would like us to know before the consultation. It includes medical conditions, medications / supplements you take, family history, social history, exercise routine, symptoms, eating habits and goals.  It can help to give us time to think about the best way to help you during the consultation.

During the session

What happens in the first appointment?

The first appointment is not only our opportunity to get to know you but to help determine the goals you are working towards and start to set the wheels in motion towards achieving those goals.

We pride ourselves on our ability to actively listen to your story and look at the big picture of everything that is going on for you, to help determine other lifestyle factors that may be contributing to your gut issues.

We allow 45-minutes to 1-hour to ensure we can help you in the best way possible.

We will also determine how many visits we think it could take to assist you in achieving your goals at the initial appointment.

Will I be given a meal plan?

Some of our patients like to have a guide in the form of a meal plan to help motivate them to get started. This is not always the case but if it is something that you think would help you, please advise your dietitian early in the consultation, so that we can allow time to develop it with your input during the consultation. We find that this is the best way to tailor a plan to you, rather than creating a general plan with foods that you may not enjoy.

How many sessions will I need?

The number of sessions needed to achieve your goals can be discussed with your dietitian at the first consultation.  It will vary depending on your health condition, the dietary treatment required and the goals you would like to achieve. 

Billing

How much do you charge?

We aim to provide high quality, evidence based, professional assessment, advice, and care. We endeavour to keep our prices at the lower end of industry standards to ensure we can reach and help as many people as possible.

Consultation Type

Time

Price (No GST Charged)*

Standard Initial Consultation

 60 mins

$195

Complex Initial Consultation

 >60 mins 

$240

Standard Review Consultation

 30 mins

$115

Extended Review Consultation

 >30 mins

$160

*Prices are reviewed annually

How can I pay for my appointments?

Our booking system requires you to add credit card details at the time of booking.  Your card will then be charged after each consultation.

If you require an alternative payment arrangement, please email us at [email protected]

Can I claim my sessions through private health insurance?

Private Health Funds provide rebates on dietitian services for some patients. Please call your provider to check what your policy covers. A receipt will be provided to you after the consultation for claiming purposes.

My doctor has referred me through the Medicare EPC Program, how much will I get back?

Medicare provides a rebate ($54.60) on some dietitian services for patients with an EPC Referral form from their GP for chronic health conditions ONLY.

What if I need to change or cancel my appointment?

We ask that you please provide at least 48-hours-notice for all cancellations and rescheduling of appointments. Cancellation of appointments or failure to attend will attract a cancellation fee.

Payment of 100% of the fee if less than 24-hours-notice provided

It is not our aim to make profits from cancellation fees, rather to make sure those appointment times are kept available for others who need them, and in order that you respect your dietitian’s time.

We do appreciate that, in some circumstances, short notice may occasionally be unavoidable, and discretion will be exercised in such cases.